Countries

Shipping under the Effect of Coronavirus

USA

Update on May 4th: Delivery will take 18~25 days.

Customs clearance is not affected;

FEDEX:

A lot of business/service has been suspended and enterprises has bee closed due to the coronavirus, please confirm the address before ordering. For the unavailable one, service providers will try again to deliver the parcel/put the parcel on the pick-up point/delay the delivery/return the parcel, or the recipient can contact service providers to track the orderAlso, please note the risk of losing parcels or extra costs that may be caused.

USPS:

1. Parcels that delivered to residence in "closed business" will be returned to the sorting center where provides 10-day temporary storage service.In case the recipient requests, the post office will extend to 30 days.

2. For the states in emergency (such as CA/PA), the delivery service is not affected.

UK

Update on May 4th: Delivery will take 10~20 days.

Customs clearance & deliverythe government will take measures to control the coronavirus, and the customs clearance and delivery are not affected.But the transport may be delayed due to the decrease of Royal mail drivers.

France

Update on May 4th: Delivery will take 12~25 days.

Customs clearance & delivery: asendia and colissimo will provide home access and scaning on Wednesday (but no delivery)this week, and stop pick-up and delivery on Saturday. Next weekasendia and colissimo will allow pick-up on Tuesday and Thursdayand provide home access and scanning on any day(but no delivery). Starting from the 30th day in next week, asendia and colissimo will only deliver all parcels on Wednesday, Thursday and Friday. Pick-up and delivery in other time are not allowed.

Due to the coronavirus, number of workers at the processing center shall not be over 50% at the same time, which will cause delay in someway.

From March 24, French post office will suspend the delivery service for some regions in zip code, and regional post offices will be temporarily closed. 

Canada

Update on May 4th: Delivery will take 20~30 days.

Flight: due to the flights in short supply, it will take 7-8 days to schedule the flights, causing about 7-8 working days of delay

 

Australia

Delivery will take 10~20 days.

Flight: due to the large number of cancelled passenger flights, it will take 2-3 days to schedule the flights, causing about 1 working day of delay

Germany

Update on May 4th: Delivery will take 12~25 days.

Customs clearance is not affected.

Delivery: To avoid the touch to a largest extent during outbreak of coronavirus, courier will sign for delivery and proof of delivery will not be provided under the recipient's agreement, or the parcels will be stored at the post office/returned to the sender.

Italy

Update on May 4th: Delivery will take 12~25 days.

Customs clearance is not affected, parcels will be sent to Italy by trucks, which may be slightly affected by the traffic control;

Delivery: GLS: remind to watch the updated table of "Regions Without Delivery Service", and regions in this table will be served by Italian post office

Italian post office:

1.Use contactless delivery service, and before delivery, five-digit code will be sent to the recipient via email or SMS by which the recipient can take parcels without signing.

2.In regions with only one post office, the office will be opened on alternate days.

Spain

Update on May 4th: Delivery will take 12~25 days.

Customs clearance is not affected; transport of truck is as normal;

Delivery: the post office will temporarily receive parcels in transit before March 21.

1.parcels scanned will be delivered, but with some delay;

2.For parcels that has not been scanned, the post office is finding ways for pick-up and storing

Netherlands

Update on May 4th: Delivery will take 12~25 days.

Austria

Update on May 4th: Delivery will take 18~25 days.

Poland

Update on May 4th: Delivery will take 18~25 days.

Czech

Update on May 4th: Delivery will take 18~25 days.

Sweden

 

Update on May 4th: Delivery will take 18~25 days.

Other Europe countries

Update on May 4th: Delivery will take 18~25 days.

Japan

Update on May 4th: Delivery will take 10~20 days.

 South Africa

 Delivery service is suspended.

 

Production Time

Our photo boxes are handmade and it takes 5 - 12 production days.

Shipping Cost

We will provide you the total shipping cost once your order has been finalized. The total shipping cost is based on your country, the courier you choose, and the options to expedite the delivery.

Shipping Time

Shipping time for orders is based on the location and chosen courier of the client. Kindly view the shipping time estimates for the following locations with the corresponding couriers:

  • Orders shipped to the United States with one of the following couriers, specifically, Fedex or USPS Priority will take 7 - 12 working days to arrive.

  • Orders shipped to the United Kingdom with Royal mail as couriers will take 4 - 8 working days to arrive

  • Orders shipped to Australia with either AURPOST as the courier will take 5 - 8 working days to arrive.

  • Orders shipped to Canada with Canada Post as couriers will take 10 - 15 working days to arrive.

  • Orders to Asia shipped either via SF Express, DHL, or UPS will take 3 - 6 working days to arrive.

  • Orders to other countries will take 7 - 20 working days to arrive, depends on your location, you can contact us with more details.